How a handful of tech companies control billions of minds every day | Tristan Harris
A handful of people working at a handful of tech companies steer the thoughts of billions of people every day, says design thinker Tristan Harris. From Facebook notifications to Snapstreaks...
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I want you to imagine walking into a room, a control room with a bunch of people, a hundred people, hunched over a desk with little dials, and that that control room will shape the thoughts and feelings of a billion people. This might sound like science fiction, but this actually exists right now, today. I know because I used to be in one of those control rooms. I was a design ethicist at Google, where I studied how do you ethically steer people's thoughts? Because what we don't talk about is how the handful of people working at a handful of technology companies through their choices will steer what a billion people are thinking today. Because when you pull out your phone and they design how this works or what's on the feed, it's sch...
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I want you to imagine walking into a room, a control room with a bunch of people, a hundred people, hunched over a desk with little dials, and that that control room will shape the thoughts and feelings of a billion people. This might sound like science fiction, but this actually exists right now, today. I know because I used to be in one of those control rooms. I was a design ethicist at Google, where I studied how do you ethically steer people's thoughts? Because what we don't talk about is how the handful of people working at a handful of technology companies through their choices will steer what a billion people are thinking today. Because when you pull out your phone and they design how this works or what's on the feed, it's sch...
