How Estonia built a digital first government
From filing taxes to accessing medical records to voting, 99 percent of all government services in Estonia are available online. Accessed at the state portal using ...
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>> Thompson: IF YOU FILED YOUR INCOME TAXES AT THE LAST MINUTE THIS YEAR, YOU NO DOUBT KNOW THAT THE I.R.S. PAYMENT SITE CRASHED. YOU GOT AN EXTRA DAY TO FILE, AND THE I.R.S. GOT A LESSON IN THE PITFALLS OF E-GOVERNMENT. TONIGHT WE TAKE A LOOK AT A NATION THAT HAS PUT NEARLY ALL OF ITS GOVERNMENT SERVICES ONLINE. TINY ESTONIA, A MEMBER OF BOTH THE EUROPEAN UNION AND NATO, IS MAKING A NAME FOR ITSELF AS A WORLD LEADER IN DIGITAL TECHNOLOGY, EDUCATION AND CYBER SECURITY. NEWSHOUR WEEKEND SPECIAL CORRESPONDENT CHRISTOPHER LIVESAY RECENTLY TRAVELED THERE TO FIND OUT HOW IT WORKS. >> Reporter: WINTERS IN TALLINN, THE CAPITAL OF ESTONIA, CAN BE LONG AND COLD. BUT IT'S HARDLY A PLACE FROZEN IN TIME. IN FACT, IN LESS THAN 30 YEARS, ESTONIA HAS GONE FROM BE...
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>> Thompson: IF YOU FILED YOUR INCOME TAXES AT THE LAST MINUTE THIS YEAR, YOU NO DOUBT KNOW THAT THE I.R.S. PAYMENT SITE CRASHED. YOU GOT AN EXTRA DAY TO FILE, AND THE I.R.S. GOT A LESSON IN THE PITFALLS OF E-GOVERNMENT. TONIGHT WE TAKE A LOOK AT A NATION THAT HAS PUT NEARLY ALL OF ITS GOVERNMENT SERVICES ONLINE. TINY ESTONIA, A MEMBER OF BOTH THE EUROPEAN UNION AND NATO, IS MAKING A NAME FOR ITSELF AS A WORLD LEADER IN DIGITAL TECHNOLOGY, EDUCATION AND CYBER SECURITY. NEWSHOUR WEEKEND SPECIAL CORRESPONDENT CHRISTOPHER LIVESAY RECENTLY TRAVELED THERE TO FIND OUT HOW IT WORKS. >> Reporter: WINTERS IN TALLINN, THE CAPITAL OF ESTONIA, CAN BE LONG AND COLD. BUT IT'S HARDLY A PLACE FROZEN IN TIME. IN FACT, IN LESS THAN 30 YEARS, ESTONIA HAS GONE FROM BE...
