Social Services Are Broken. How We Can Fix Them | Hilary Cottam | TED.com

When a family falls into crisis — and it sometimes happens, thanks to unemployment, drugs, bad relationships and bad luck — the social services system is ...

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I want to tell you three stories about the power of relationships to solve the deep and complex social problems of this century. You know, sometimes it seems like all these problems of poverty, inequality, ill health, unemployment, violence, addiction -- they're right there in one person's life. So I want to tell you about someone like this that I know. I'm going to call her Ella. Ella lives in a British city on a run down estate. The shops are closed, the pub's gone, the playground's pretty desolate and never used, and inside Ella's house, the tension is palpable and the noise levels are deafening. The TV's on at full volume. One of her sons is fighting with one of her daughters. Another son, Ryan, is keeping up this constant stream of abuse from the kit...
Social Services Are Broken. How We Can Fix Them | Hilary Cottam | TED.com
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