Social Services Are Broken. How We Can Fix Them | Hilary Cottam | TED.com
When a family falls into crisis — and it sometimes happens, thanks to unemployment, drugs, bad relationships and bad luck — the social services system is ...
========== I want to tell you three stories about the power of relationships to solve the deep and complex
social problems of this century. You know, sometimes it seems
like all these problems of poverty, inequality, ill health,
unemployment, violence, addiction -- they're right there in one person's life. So I want to tell you about someone
like this that I know. I'm going to call her Ella. Ella lives in a British city
on a run down estate. The shops are closed, the pub's gone, the playground's pretty desolate
and never used, and inside Ella's house,
the tension is palpable and the noise levels are deafening. The TV's on at full volume. One of her sons is fighting
with one of her daughters. Another son, Ryan, is keeping up this
constant stream of abuse from the kit...